Play FAQ
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Do I need to stay and supervise my child?
Wonder is NOT a child care facility. While we love having your children explore our toys & space, parents and caregivers are responsible for supervising their children at all times!
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What does shoe-free mean?
Wonder is a socks only facility. Upon entry to our play area, you are required to remove your shoes and wear socks. This helps keep our play areas clean for our visitors. If you forgot your socks, we have some available for purchase!
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How do I book a private event?
All private party celebrations must be reserved by booking the facility as a private party. Visit our Rentals page for more information. Our space can be reserved for birthday parties, baby showers, mommy and me sessions, etc.
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Do you have an illness policy?
We ask that no sick kids come for play at Wonder. In an effort to keep our visitors safe and healthy, Wonder reserves the right to refuse admission to obviously ill children. If your child is too sick to go to school, they are too sick to come to Wonder. Your child must be symptom-free and fever-free for at least 48 hours before coming to play!
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Do you have changing areas?
We require all diaper changes to occur in our bathrooms ONLY. Our bathrooms have changing tables and specific diaper trash receptacles. If you need any diaper changing supplies, please ask our staff! We try to keep extra diaper supplies on hand for when they may be needed.
Please don’t allow your child to bring any toys, books, costumes, etc into our bathrooms. Also, make sure that you and your child wash your hands before returning to the cafe or play space.
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Can I bring in food/drinks?
We do not allow carry-in foods. To protect our guests with food sensitivities, our goal is provide a safe food environment. We offer gluten-free and nut-free food options. However, we cannot yet guarantee that our menu items are not prepared or processed in a facility or on equipment shared with peanut or tree-nut products. Parents are responsible for selecting appropriate food and drink menu items for their child and for monitoring their child while they eat. We ask that all food is kept at our cafe tables and not be around the play cafe toys or play areas.
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Do I need to clean-up?
We ask that all guests clean up after themselves and their children. This simple step helps us keep our space clean and safe for future guests. If you notice a dirty toy or your child has put a toy in his/her mouth, please place that toy in our dirty toy bin for our staff to sanitize it.
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Is there parking at Wonder?
Yes! There is open parking on Main Street. In addition to street, there is also plenty of parking in the Retlaw parking garage!
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Can I drop in to play?
We do not accept reservations for play. Walk-ins are welcome on a first come, first serve basis until we meet our limited capacity. We release additional play spots as guests leave our cafe and we've had a chance to refresh the play area. You are also welcome to check our waitlist online before coming.
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Do adults have to pay to enter?
No. Adults and children under 6 months old are always free to enter.
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Are there age restrictions in the play area?
Open Play is open to everyone. While our play area generally appeals to children 7 years and younger, we find older siblings can enjoy playing with them as well, as long as they are playing appropriately. There is a designated area for children 18 months and younger to ensure every age enjoys play time in the space!